| 1. |
How do I add items to shopping cart ? |
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There is a Buy Now button against each DVD Description either in the Catalogue section. To include this DVD in your purchase list just click on this Buy Now and you will be confirmed about it. To view the DVDdetails in your Shopping Cart you can click View Cart. |
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| 2. |
How will I order multiple quantities of a particular DVD ? |
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- Simply add the DVD to the shopping Cart
- When you are done with you shopping and ready to check out view your shopping cart. You will see there is a text button under Qty heading against each DVD in your Shopping Cart. Just specify that with whatever the quantity you want to order and hit Update Cart link. You will see the re-calculated Shopping Cart details.
- Then Proceed to check out.
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| 3. |
How do I remove any items from the shopping Cart ? |
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To remove the DVD(s) from the Shopping Cart , go to shopping cart ( by clicking View Cart link ) and check the DVDs you want to remove under heading Remove and then click Update Cart . You will see your shopping cart is updated . |
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| 4. |
Is it safe to buy on VideoEzy? |
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We are really concerned about your online transaction security. When you checkout we connect you to a secured site IPay88.com, one of the largest online transaction vendor in Malaysia. For more information please visit IPay88.com Website |
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| 5. |
How do I pay or what is the mode of payment ? |
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- You can pay through iPay88.com, make your payment through Visa, Master Credit card.
- We also accept the payment through Bank Transfer when we take your telephonic order. But the DVDs will be dispatched to you only after we receive the check and get cleared
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| 6. |
Where are you shipping the DVDs ? |
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At present we are shipping the DVDs only to Malaysia. But followings are the few ongoing options we are currently working on. We will soon make it available to international customers ( outside of Malaysia ) through our downloading option instead of shipping the DVDs. But if the customer wish to pay the shipping cost then we can ship the DVDs to other countries.
Note : International Customers other than India must contact Us before placing an order. |
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| 7. |
When can I expect the CDs after I place an order ? |
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We ship every tuesday and saturday. Once your payment is confirmed ( in case of bank transfer/bank in payment , you must wait till your payment is cleared ), we will ship your order on the following tuesday or saturday whichever is earlier. Again the shipping of the order is subject to availability of DVDs in our stock otherwise we will make adjustment to your order. |
